Frequently asked questions
Accessories Shipping
We ship exclusively with UPS, typically the next business day if possible.
Please note: due to our small team and handcrafted process, we have a minimum order value of €248,-.
As we are only two craftsmen, we strive to create high-quality basses while keeping our item availability accurate on our website.
However, there may be times when we need a little extra time. In such cases, we will inform you as soon as possible about the updated delivery times.
(These are non-binding estimates — final costs depend on your location and carrier rates.)
Can I pick up my order in store?
Yes! You can pick up your order in our workshop:
Monday to Thursday 10 – 13 and 14 – 17
Friday 10 – 13 o’clock
You are based in Austria: why is your website in English only?
This simplifies website maintenance as we are two craftsmen dedicated to building basses, along with our amazing web designer based in Italy Nora. This clarity also benefits our international clients.