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Frequently asked questions
Double Bass Shipping

We keep our shipping straightforward so you know exactly what to expect:

Within Europe: from €800,00 - €1000,00 depending on the double bass value

Worldwide: from €1000,00 - €1200,00 depending on the double bass value

We ship 2 days upon receipt of payment with UPS Cargo Express airmail shipping

The estimated delivery time is 3 days within Europe and 7 days for International shipments.

(These are non-binding estimates — final costs depend on your location and carrier rates.)
Bow shipping

Europe: €29
Worldwide: €49

+ Insurance €10 x €1000 value of bow

We offer next day shipping EU wide with UPS on all online orders
(Delivery time: 2–3 business days)
World wide with small delay for the CITES approval of pernambuco bows.

(These are non-binding estimates — final costs depend on your location and carrier rates.)
Accessories Shipping

We ship exclusively with UPS, typically the next business day if possible.

Please note: due to our small team and handcrafted process, we have a minimum order value of €248,-.

As we are only two craftsmen, we strive to create high-quality basses while keeping our item availability accurate on our website.

However, there may be times when we need a little extra time. In such cases, we will inform you as soon as possible about the updated delivery times.

(These are non-binding estimates — final costs depend on your location and carrier rates.)
Can I pick up my order in store?

Yes! You can pick up your order in our workshop:

Monday to Thursday 10 – 13 and 14 – 17
Friday 10 – 13 o’clock
What is Differential Taxation?

Differential Taxation – What It Means for You

When you see a product marked as “differential taxation”, it simply means that  no VAT is added on top of the price.
You are based in Austria: why is your website in English only?

This simplifies website maintenance as we are two craftsmen dedicated to building basses, along with our amazing web designer based in Italy Nora. This clarity also benefits our international clients.